Desktop Support Analyst
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IT Fundamentals & Software/Hardware Introduction
Computer Parts Identification & Important Components
I/O Ports & Motherboard Components
SMPS Types & RAM/Memory Types
Hard Disk Types & Motherboards
PC Assembling
PC Disassembling
BIOS/CMOS Setup
Types of Operating Systems (Windows/Linux overview)
OS Installation (Windows – Part 1)
OS Installation (Windows – Part 2 & Linux)
Difference Between CUI & GUI
Windows Operations (Control Panel, Icons, System Properties)
Windows Management Options
MS-DOS Commands (Internal & External)
System Configuration, Hardware & Software Details
Bootable Disks & Win98 Bootable Setup
Application Installation (Windows/Linux basics + MS Office, utilities)
Multimedia & Graphics Installation (Adobe, CorelDraw, etc.)
Driver Installation (Display, Sound, Printer, LAN/Wi-Fi)
Dual OS & Jumper Settings
Disk Cleanup, Defragmentation & System Maintenance
User Accounts & Data Security
Folder/File Permissions, Hiding & Security
Troubleshooting, Admin Password Recovery, Antivirus, Shortcuts
Networking Fundamentals & Types (LAN, MAN, WAN, PAN)
Network Classification & Components
Cables & Connectors
Topologies & Devices
File Systems & Protocols
OSI & TCP/IP Model
IP Addressing & Classes
Subnet Mask & IP Calculations
Ping & Network Testing Tools
Crimping & Patch Cords (Straight, Cross, Rollover)
Assigning IP Address & Basic LAN Configuration
LAN Troubleshooting
File & Folder Sharing, Permissions in Network
Remote Desktop & NetMeeting Configuration
Final Project + Field Work Tips + Review & Q&A
No Requirements/Outcomes
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Maruthi Technologies
English
Certificate Course
1
Student
21 Aug, 2025
11:30 am
EST
2 Students
7 Courses
0 review
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